• Finance And Business 11.06.2018 Comments Off on Intellectual Capital Navigating Business Landscape PDF 3ef2530a5

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    by Johan Roos : Intellectual Capital: Navigating the New Business Landscape

    ISBN : #1349144967 | Date : 1997-01-01

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    PDF-83207 | Intellectual Capital refers to one of the most important sources of business advantage – the knowledge within the organisation of how to create value for customers. This is reflected in the transformation of society into knowledge work and the increasing difference between the book value and the market value of companies. This book addresses the issue of how to develop a system for visualising an… Intellectual Capital: Navigating the New Business Landscape


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  • Finance And Business 11.06.2018 Comments Off on Innerorganisatorische Diffusion Neuer BBCrokommunikationstechnologien Hochschulschriften PDF C3a636848

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    Die innerorganisatorische Diffusion neuer Bürokommunikationstechnologien: Eine evolutionäre Betrachtungsweise (Europäische Hochschulschriften / … Universitaires Européennes) (German Edition) PDF




    by Horst Winzer : Die innerorganisatorische Diffusion neuer Bürokommunikationstechnologien: Eine evolutionäre Betrachtungsweise (Europäische Hochschulschriften / … Universitaires Européennes) (German Edition)

    ISBN : #3631468563 | Date : 1994-03-01

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    PDF-b3f3c | Die Einführung neuer Bürokommunikationstechnologien in Organisationen läßt sich als das Ergebnis eines innerorganisatorischen Diffusionsprozesses verstehen. Im Gegensatz zum Produktionsbereich liegen allerdings keine Studien zur Untersuchung innerorganisatorischer Diffusionsprozesse im Büro- und Verwaltungsbereich vor. Mit der vorliegenden Arbeit wird deshalb das Ziel verfolgt, einen innovati… Die innerorganisatorische Diffusion neuer Bürokommunikationstechnologien: Eine evolutionäre Betrachtungsweise (Europäische Hochschulschriften / … Universitaires Européennes) (German Edition)


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  • Finance And Business 10.06.2018 Comments Off on Do We Need Repositioning Management PDF 9f8629720

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    by J. Michie : Do We Need HR?: Repositioning People Management for Success

    ISBN : #1137002328 | Date : 2014-11-12

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    PDF-e6967 | Written by a leading team of authors with contributions from top HR professionals, Do We Need HR? is an important book which addresses issues surrounding the role, structure and challenges for HR departments and how the field may be affected by new types of organizations, networks and methods of working…. Do We Need HR?: Repositioning People Management for Success


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  • Finance And Business 09.06.2018 Comments Off on Mission Statement Cause Based Communications Success PDF Bcef3cb5c

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    by Jim Armstrong : Beyond the Mission Statement Why Cause-Based Communications Lead to True Success

    ISBN : #0976697378 | Date : 2006-07-12

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    PDF-95461 | Too often a marketing communications campaign begins with the words, “We need a new logo.” Jim Armstrong suggests that such campaigns should really begin with unearthing, capturing, and communicating the “cause” of a business-the “why” it exists versus simply what it does. The 10-question process included in this book helps businesses find their authentic, truthful voice which can then be tran… Beyond the Mission Statement Why Cause-Based Communications Lead to True Success


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  • Finance And Business 09.06.2018 Comments Off on World Customer Service Pattie Gibson PDF 034145e42

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    by Pattie Gibson : The World of Customer Service

    ISBN : #0840064241 | Date : 2011-06-20

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    PDF-0d991 | Master the exceptional customer service skills that are most important in all types of organizations today with the powerful, practical presentation in THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This book demonstrates how effective customer services techniques can help readers and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectati… The World of Customer Service


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  • Finance And Business 08.06.2018 Comments Off on Interpersonal Communication Practical Sorin Dumitrascu PDF 0e1c0edf5

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    by Sorin Dumitrascu : Interpersonal Communication: A Practical Guide

    ISBN : #1521122415 | Date : 2017-04-21

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    PDF-7b402 | One of people’s primary needs is social interaction. By communicating well face-to-face, we build healthier and more productive relationships, work more effectively, and gain more satisfaction from life. However, communicating well is a skill that requires learning and practice. It isn’t something that people intuitively know how to do well. To communicate well, both you and your listeners need t… Interpersonal Communication: A Practical Guide


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  • Finance And Business 08.06.2018 Comments Off on Applied General Systems Research Organizations PDF 4225fcda0

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    : Applied General Systems Research on Organizations

    ISBN : #4431679626 | Date : 2012-11-22

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    PDF-c1aee | Drastic changes of the societies in the new century require new paradigm in every area of social science. Organizations study is not exception. This book illustrates the cutting edge of organizations study beyond the traditional approaches in management science and general management theory. With an interdisciplinary approach emphasizing systemic properties of organizations such as interaction, hi… Applied General Systems Research on Organizations


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  • Finance And Business 07.06.2018 Comments Off on Marketing Century Volumes Praeger Perspectives PDF 824c50b62

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    : Marketing in the 21st Century [4 volumes] (Praeger Perspectives) (v. 1-4)

    ISBN : #0275992756 | Date : 2007-07-30

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    PDF-9336f | Marketing is the crucial connection between company and customer; no enterprise can expect to succeed without a substantial investment in its marketing efforts. Not surprisingly, marketing is one of the core areas of study in the hundreds of business schools and MBA programs around the world, and a vital department of virtually every business. This dynamic set showcases the most current trends, is… Marketing in the 21st Century [4 volumes] (Praeger Perspectives) (v. 1-4)


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  • Finance And Business 07.06.2018 Comments Off on Trust Social Relations Engagement Understanding PDF 15515fc0b

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    by D. Padua : Trust, Social Relations and Engagement: Understanding Customer Behaviour on the Web

    ISBN : #0230391249 | Date : 2012-07-31

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    PDF-4cba4 | Explains how all institutions have to turn their relationship with stakeholders into a ‘social’ one, which involves designing new Trust and Engagement strategies. A specific indication on how to build and measure value out of these strategies is offered by the innovative ‘Value for Engagement Model’…. Trust, Social Relations and Engagement: Understanding Customer Behaviour on the Web


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  • Finance And Business 06.06.2018 Comments Off on Performance Driven CRM Customer Relationship Management PDF Cd777aca0

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    by Stanley A. Brown : Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality

    ISBN : #0470831618 | Date : 2002-03-22

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    PDF-6b2a4 | How to tell if-and how much-CRM is working in your firm Enthusiastically adopted by many firms as the way of the future, Customer Relationship Management is now facing its toughest challenge yet: the company evaluation. Measuring what gains CRM has made for your company, if any, is sound business. And Performance-Driven CRM lets you determine how sound your investment in CRM has been, with practic… Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality


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